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Terms and Conditions |
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Before placing your order
or making payment, please read the following terms and conditions
carefully: Sizes: All measurements are approximate. For items measuring near or over 100 cm (outside UK) or 150 cm (within UK) please see the staff postal page for further details about postage restrictions. Payment: Payment must be made in full (or arrangements made with us) within 7 days of the order being placed or the item will be resold. Payment must be received by us in full (and cleared) before items are posted. We accept payment by Paypal (to orders@spiritofold.co.uk), UK cheque (made payable to "Andrew Eyles"), cash (well concealed please and sent at your own risk - we strongly advise you to send cash insured or via recorded delivery as you see necessary) or postal order. If you wish to pay in cash in a currency other than GBP£ please advise of this before posting payment - we will tell you the revised total payable. We can not accept any form of payment other than those listed above. Posting (Shipping): Goods are usually posted within fourteen days of full payment being received (and cleared if necessary). Custom-made orders or customised/altered items may take longer but you will be advised if this is the case. If you need an item for a specific date please let us know. We offer recorded/signed for/insured delivery on all our items. UK postage and packing costs include basic recorded delivery. Please note that overseas insurance is not included in the postage costs quoted and it will incur an extra cost payable by the customer. The current cost is £3.50 for the lowest level of "international signed for delivery". UK items worth more than £32 are recommended to be sent Special Delivery which incurs an extra £5.00 payable by the customer. All our items are posted well packaged and undamaged. We always obtain proof of posting and we cannot be held responsible for delays/loss/damage caused by the postal system. Therefore we strongly advise that you take out recorded/insured/signed for delivery. If there is a problem with your order: In the rare event of a problem with your item, please email us at enquiries@spiritofold.co.uk. We will do what we can to help and resolve any problem but please be aware that we cannot refund/replace overseas items which have been delayed, damaged or lost due to the postal system unless postal insurance was paid for. We want
all our customers to be pleased with their purchases so if you're not
completely happy with your item please let us know and we will do all we
can to resolve the problem. Last updated: 28th May 2007 |
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